Tailuvo is operated by AVRYNEL LLC, a U.S.-registered company. Our store and website are referred to below as the “Services”. This Privacy Policy explains how we collect, use, and disclose personal information when you visit, use, or purchase through the Services or otherwise communicate with us.
Personal information we collect or process
Depending on how you interact with the Services and where you live, we may collect or process:
- Contact details, including your name, billing and shipping addresses, phone number, and email address.
- Financial information, including payment method, payment confirmation, and transaction details. Full payment-card data is processed by our payment providers.
- Account information, including your username, preferences, and settings.
- Transaction information, including products viewed, placed in your cart, purchased, returned, exchanged, or cancelled.
- Communications you send to customer support or through website forms.
- Device and usage information, including browser, network connection, IP address, unique identifiers, and interactions with the Services.
Sources of personal information
We collect information directly from you, automatically through the Services and cookies, from service providers that support the store, and from business partners or other third parties where permitted by law.
How we use personal information
- To provide, tailor, and improve the Services; process payments and orders; arrange shipping; manage returns; and maintain customer accounts.
- To communicate order, account, support, and service information.
- To provide marketing where you have requested or permitted it, and to manage communication preferences.
- To authenticate users, prevent fraud and malicious activity, and protect the security of the Services.
- To comply with law, valid legal process, and enforceable store policies.
How we disclose personal information
We may disclose information to vendors and service providers that operate the store, host the website, process payments, analyse performance, provide customer support, fulfil orders, or deliver parcels. We may also disclose information when you request it, in connection with a business transaction, or where law requires it.
Cookies and similar technologies
Cookies help the store remember your cart, account session, and preferences. You can manage cookies through your browser settings; blocking essential cookies may affect store functionality.
Third-party websites and links
The Services may link to websites operated by third parties. We are not responsible for the privacy, security, accuracy, or availability of services we do not control. Review their terms and privacy notices before providing information.
Children’s data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. A parent or guardian may contact us to request deletion.
Security and retention
No security measure is perfect, and information sent over the internet may not always be secure in transit. We retain information only for as long as reasonably necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, and enforce agreements.
Your rights and choices
Depending on where you live, you may have rights to access, know, correct, delete, or receive a portable copy of personal information, and to opt out of certain targeted advertising, sale, or sharing. You may unsubscribe from promotional email using the link in an email or by contacting us. We may need to verify your identity before completing a request.
International transfers
Information may be transferred, stored, and processed outside your country. Where required, we rely on recognised transfer mechanisms and contractual safeguards.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date identifies the latest revision. Where required, we will provide additional notice or obtain consent before relevant changes take effect.
Contact
For privacy questions or to exercise an available right, email support@tailuvo.com or use our contact form. Further company information is available in our Legal notice.